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Compliance, Terms & Customer Information

Legal

Six policies that govern the relationship between you and Crescent Bioresearch LLC. Each is referenced and incorporated into your purchase agreement at checkout. We aim for these to be understandable in plain English while remaining legally sound.

All six are working drafts · pending legal review
§ 01 · Compliance

Research Use Only Disclaimer

The terms on which every product is sold. Customer representations, prohibited uses, FDA disclaimers, and risk allocation. Required acknowledgment at checkout.

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§ 02 · Master Agreement

Terms of Service

The full purchase-and-use agreement: eligibility, pricing, payment, IP, prohibited conduct, warranties, liability limits, dispute resolution, and governing law (New York).

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§ 03 · Data

Privacy Policy

What information we collect, how we use it, who we share it with (and who we don't), how long we keep it, and the rights you have over your data — including CCPA-specific rights for California residents.

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§ 04 · Logistics

Shipping Policy

U.S.-only service area, processing times, cold-chain handling, costs and free-shipping threshold, tracking, address-accuracy responsibility, and what to do if a package is lost or delayed.

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§ 05 · Returns & Refunds

Returns Policy

All sales are final, with limited exceptions: damaged on arrival, wrong item shipped, and order cancellation within the cancellation window. Procedures, time limits, and refund mechanics.

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§ 06 · Reference

Frequently Asked Questions

Plain-English answers to the questions that come up most often: what RUO means, how COAs work, where we ship, how to store reconstituted peptides, and more.

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